What We're Working On

Open research initiatives across the settings where AI now makes high-stakes decisions. We publish findings here as the work develops — including the results that don't hold up.

Under Study Healthcare · Telehealth

Project Bedside

When an AI must stop handling a clinical conversation and hand it to a licensed human.

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Under Study Workforce · Performance & Fairness

Project Calibrate

What actually moved a performance rating once AI is in the review loop.

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Early Research Education · Learning Systems

Project Scaffold

An AI tutor is infinitely patient — and therefore structurally bad at protecting productive struggle.

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Under Study Customer Experience · Contact Center

Project Threshold

Making the human handoff a governed event instead of a containment metric.

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Early Research Small Business · Operational AI

Project Keel

What governance looks like when the reviewer is the owner.

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Under Study Regulatory · Assurance

Project Ledger

Logs prove sequence, not cause.

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Want to Shape
This Research?

We partner with organizations willing to pressure-test hard questions. Let's build something worth publishing.